| Service Fees for Colocation & IP-Transit Services |
|
|
|
 |
Setup: |
|
299,00 EUR |
|
Monthly Fee: |
|
145,00 EUR |
| Infrastructure & Power / Fees for non-inclusive Services |
| |
Power consumption (power incl. infrastructural allocations): |
|
0,27 EUR |
| Duration of Service Agreement |
|
|
|
| |
Minimum Duration: |
|
|
6 months |
| |
Cancellation Period: |
|
|
2 months |
| Data Transfer / Traffic / IP-Transit |
| |
The first 1,000 GB are: |
|
included |
| |
Traffic package - additional 1,000 GB data transfer: |
|
49,00 EUR |
| |
Exceeding usage, per gigabyte: |
|
0,19 EUR |
| |
Bandwidth:
Accounting methods: average, 95%, flat |
|
|
| |
+++ All prices excluding German VAT +++ |
|
| Colocation: Service Overview |
|
|
|
 |
Number of units in shared rack: |
|
|
10 |
|
Data Center Location: |
|
|
Power: |
|
0 kWh incl.,
charge per kWh,
max. 0,5 kW power |
|
Remote Services inclusive per month: |
|
2 Server Resets |
|
Remote Services available per day: |
|
|
24 hours |
|
Facility Access: |
|
|
24 / 7 / 365 |
 |
Managed Services - Monitoring: |
|
with extra charge |
|
Managed Services -
Hardware / Software Maintenance: |
|
with extra charge |
|
Further Managed Services:
KVM over IP, Masterswitch, Backup Solutions, Disaster Recovery, High Availability, Loadbalancing, etc. |
|
with extra charge |
| Colocation: Technical Details of Data Center, Security |
|
|
Redundant n+1 power supply design per rack
|
|
yes |
|
Power per unit:
Power port at one of two power circuits |
|
1 power port inclusive |
|
Technical specifications of data center:
- Emergency power supply generators
- Redundant UPS emergency power supply (n+1)
- Additional emergency diesel power supply generators
- Downflow cooling system control units
- 2 mirrored high performance water cooling systems
- Additional separate smoke alarm system
- Fogtec high pressure fog fire fighting system
- Very early smoke detection apparatus |
|
|
inclusive |
|
Security:
- Access control via electronic security card
- Visual verification of all visiting persons
- CCTV-System (for main areas)
- Extensive area and door alarm system
- 2 separate entry-points for fibers / power lines
- Delivery and RMA management
|
|
|
inclusive |
|
Service Level
for technical equipment and security: |
|
|
100% |
| IP Transit: Service Overview |
|
|
|
IP Transit /
data transfer inclusive: |
|
1,000 gigabytes
per customer |
|
Upgrade of inclusive data transfer: |
|
additional traffic packages
(extra charge) |
|
Accounting method: |
|
by volume |
|
Accounting of data transfer: |
|
per gigabyte |
|
Other accounting methods (Flat, Average, 95 Perc.): |
|
(optional)
extra charge |
|
Data transfer volume will be recorded via: |
|
MRTG, in + out |
|
Broadband, redundand connectivity to all upstreams connected to the Mainlab IP-Backbone: |
|
|
yes |
|
Service Level for IP Transit availability: |
|
|
yes |
|
Rental credits - according to SLA: |
|
|
yes |
|
Static Routing (BGP4): |
|
|
inclusive |
|
Dynamic Routing
(BGP4, own router required): |
|
(optional)
extra charge |
|
Reverse DNS: |
|
|
inclusive |
|
Number of switchports - 100 Mbps Fast Ethernet: |
|
|
1 |
|
Number of backup ports (spanning tree): |
|
(optional)
extra charge |
|
CAT-5 cabling
(between transfer point [=server] and switch/router): |
|
yes |
|
IP-addresses included:
(IPv6-Adressen without limits according to demand) |
|
|
32 |
|
Dedicated VLAN and subnet per customer: |
|
(optional)
extra charge |
| Support |
|
|
|
Free e-mail support by Mainlab: |
|
during business hours |
| Customer Service Center CSC |
|
|
|
Access to the Mainlab Customer Service Center: |
|
|
yes |
|
Traffic Control (current MRTG readings): |
|
|
yes |
|
Accounting traffic : |
|
|
yes |
|
DNS Administration System: |
|
|
yes |
|
Mainlab Download Center: |
|
|
yes |
|
Online forms for requesting server resets, other remote services, visit notifications etc.: |
|
|
yes |
Services
Rent-a-Server
